Law enforcement and public safety professionals practiced real-world calls on MetaCoach at Axon Week 2026 in Nashville. The platform is an AI training ground where an officer talks through a realistic situation out loud with characters that react to every word, tone, and decision.
Officers came from agencies across the United States: municipal departments, sheriff's offices, state agencies. On the other side was an AI-driven character that pushed back and held its role in real time. The scenarios tested at Axon Week included:
Each run ended with structured feedback on tone, listening and the decisions the officer made under pressure. Officers could ask MetaCoach how to handle a difficult moment, then run the scenario again with a different approach. Many of them did.
Composure in a volatile encounter is a trained skill, but building it through live role-play is expensive and hard to scale. Group training means pulling officers off the street, coordinating schedules and paying for overtime and instructors.
MetaCoach lets officers get their reps in on their own time, without a group session or an extra instructor hour. It adds practice alongside existing programs and turns soft skills into data an agency can track.
"Every agency we talked to in Nashville has the same constraint: the training they want to run costs overtime, instructor hours and officers off the street. MetaCoach lets them add practice on top of the programs they already run, at a volume live role-play can't reach, and gives them data on where their people are actually improving," says Bartosz Rosłoński, COO of Immersion Labs.
